Shopify Development on Retainer
Predictable pricing. Reliable expertise. Proven results.
Basic
USD
per month
Key Features
- 15 Development Hours ($100/hr)
- 4 Monthly Rollover Hours
- Response Time: 24 hours
Standard
USD
per month
Key Features
- 30 Development Hours ($93/hr)
- 8 Monthly Rollover Hours
- Response Time: 12 hours
Premium
USD
per month
Key Features
- 70 Development Hours ($80/hr)
- 12 Monthly Rollover Hours
- Response Time: 4 hours
Basic | Standard | Premium | |
|---|---|---|---|
| Get started | |||
| Get started | Get started | Get started | Get started |
Development | |||
| monthly Hours | 15 | 30 | 70 |
| rollover Hours | 4 | 8 | 12 |
| theme Updates | Included in Basic | Included in Standard | Included in Premium |
| custom Features | Basic | Standard | Custom |
Support | |||
| response Time | 24 hours | 12 hours | 4 hours |
| status Updates | Weekly | Weekly | Weekly |
| strategy Calls | Monthly | Monthly | Weekly |
| emergency Support | None | Standard | 24/7 |
Project Management | |||
| task Dashboard | Included in Basic | Included in Standard | Included in Premium |
| progress Tracking | Basic | Standard | Custom |
| priority Queue | Not included in Basic | Included in Standard | Included in Premium |
| multi Project Support | Not included in Basic | Not included in Standard | Included in Premium |
Additional Features | |||
| technical Consulting | Basic | Standard | Custom |
Frequently asked questions
How does the retainer work?
Choose your monthly package and get dedicated development hours at a preferred rate. Hours reset monthly, with unused hours rolling over within limits.
What's included in development hours?
Hours cover all development work including custom features, theme updates, bug fixes, optimization, and technical consultation.
How do I request work?
Submit requests through our project management system. Each request is tracked and prioritized based on your package level.
What if I need more hours?
Additional hours are available at $125/hr, billed in 30-minute increments, subject to availability.
Is there a minimum commitment?
Yes, packages require a 3-month minimum commitment to ensure proper project planning and execution.
How does billing work?
Packages are billed monthly in advance with net-14 payment terms. Unused rollover hours expire after 30 days.